OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
196 ratings and 128 comments received in the last 90 days.
19 April 2024
Very easy everything explained kept up to date
05 April 2024
George did an excellent job sorting out various options for us.
29 March 2024
I dealt with Christina Tufft and she was so helpful. She was very patient and explained everything really well.
26 March 2024
Very helpful and caring
26 March 2024
Christina was excellent
14 March 2024
Always felt welcomed
13 March 2024
Excellent service. Courteous, helpful and understanding of my area of needs in use of car. Very helpful.
10 March 2024
It was absolutely superb experience with MINI. Going through Jason at Group1 Brighton I was provided with exceptional service and ended up with a fabulous car. The vibe and enthusiasm from Jason just made the experience even more exciting!
08 March 2024
Good communication with the sales person. Generous test drive, at our leisure, in a Mini which matched our specification. Range of new cars for us to view. Relaxed handover with good explanation of the vehicles features.
01 May 2024
I love the detailed videos
30 April 2024
A good service throughout from start to finish.
29 April 2024
My booking had gone awry somehow but the chap at reception worked his magic and managed to get my car a slot.
29 April 2024
Again it's really how good the staff are . Always very helpful and friendly and keep us updated of progress of work being done/needed to be done, and updates on car order etc.
29 April 2024
Great service and happy with the outcome of the overall visit
27 April 2024
EVERYTHING WAS AS IT SHOULD BE THEY WERE VERY HELPFUL
27 April 2024
Service
27 April 2024
They go above and beyond to help
26 April 2024
Everything working as expected.
26 April 2024
Excellent
25 April 2024
Again, Jason was fantastic.