OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 87 comments received in the last 90 days.
04 November 2025
Completely satisfied and with first class communication from George all the way through the process
02 November 2025
To me it feels a very personable experience. Christina knows what I want and always comes up with a great deal. To confirm 5 stars selected.
30 October 2025
Oliver gave me good options and manage the needs that I expected ??
26 October 2025
Nick was great
19 October 2025
v helpful
17 October 2025
Very clean,coffee made everytime
16 October 2025
Good knowledge and communication from the MIni rep during the whole process
15 October 2025
George Cornwell was absolutely top class with the service he gave us and continued to keep us in the loop as the purchase progressed. His handover was excellent. Top guy.
14 October 2025
Very pleasant and efficient service from Josh.
08 November 2025
Very helpful and great customer service
08 November 2025
All the team are helpful, clear, and professional .
08 November 2025
Didn't give 5 stars because I had a complaint that was to be answered inn5 days and hasn't
07 November 2025
I've never been disappointed with them
06 November 2025
The service guys were very pleasant. My issue was fixed in a timely manner. My car was also given a clean and visual inspection, which was more than I was expecting from a drivetrain warning debug appointment
05 November 2025
Expedient and great service.
05 November 2025
Everything was as quoted. Thank you.
02 November 2025
Get along with the staff and very accommodating.
02 November 2025
Very good.
01 November 2025
Quick service
FIND Group 1 Brighton
Address
- Victoria Road, Portslade, Brighton, BN41 1YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01273 838 229
Brighton, Hove, Lancing, Hassocks, Burgess Hill
Address
- Victoria Road, Portslade, Brighton, BN41 1YH, Victoria Road, Portslade, Brighton, BN41 1YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01273 838 229
Brighton, Hove, Lancing, Hassocks, Burgess Hill
06 November 2025
Christina Tufft at Group 1 Brighton was very helpful both in demonstrating the car before we decided to purchase, and then again on handover of the new MINI.