OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 77 comments received in the last 90 days.
03 June 2025
From the coffee we were given in house to the friendly and welcoming staff the whole experience was lovely.
03 June 2025
Once again Josh explained and helped us every step of the way.
31 May 2025
Very friendly and explained everything
28 May 2025
Josh was excellent. He kept us informed at every stage. He took time to explain all the controls to us.
25 May 2025
Brooke and George were attentive and responsive throughout the process. George delivered my new car earlier than was expected on the day which was a nice surprise.
23 May 2025
Ollie has been great. Helpful at start and kept us up to date with progress all through to arrival off car
06 May 2025
As Above plus very Smooth , quick turn around
21 April 2025
George Cornwell was brilliant
03 April 2025
Brighton Mini, especially George, were exceptional. He guided me through the whole process including financial products that suited my specific needs. He provided all relevant information and had answers to all my questions. He is an asset to Mini.
07 June 2025
Everything was good and Josh was very kind
02 June 2025
Once again due to the help and support from Josh.
02 June 2025
Quick and efficient
01 June 2025
Work was completed quickly with a full explanation provided of the findings and repairs needed
01 June 2025
Car checked in promptly, a video to show the inspection, comfortable waiting area with coffee. Josh in service was very helpful and also gave me instructions on something I didn't understand with the sat nav.
25 May 2025
Quality staff
24 May 2025
The service experience was quick and easy. Payment was done easily. I had to delay the service due to the need for a system update which got me worried about my car.
22 May 2025
Everyone is friendly and courteous.
20 May 2025
Always clear plans, transparent prices and friendly service
19 May 2025
Customer service excellent
05 June 2025
Always satisfied customer.