OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 75 comments received in the last 90 days.
22 July 2025
Quick and easy pick up of new car. Car features explained well.
21 July 2025
I was made welcome and received very good service.
20 July 2025
Nothing bad to say very smooth
20 July 2025
Ollie made sure everything was ready on collection and talked me through the car
20 July 2025
Josh kept me informed right the way through & was very pleasant and easy to contact
16 July 2025
Nick was very helpful and kept us informed while waiting
15 July 2025
My Sales Exec Nicholas Lauteri was exemplary. Always very polite, very knowledgeable and kept me informed regularly.
09 July 2025
The professionalism
13 June 2025
Throughout the process Nick stayed in touch and gave regular updates via email and video, making sure we knew the progress of our factory order at all times.
22 July 2025
See above -it's been covered. I've been asked 3 times to add something more to this box, which I'm finding very irritating.
21 July 2025
As per previous comments
20 July 2025
As above service was great
19 July 2025
Unable to contact service advisor after he had left me a message
17 July 2025
Friendly staff and good coffee
16 July 2025
As above. Bringing the car in for servicing is always easy and efficient and well done.
15 July 2025
They did the job
14 July 2025
It's very helpful getting the video afterwards explaining everything.
14 July 2025
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11 July 2025
Excellent service
23 July 2025
Oliver Ellwood was great, really helpful, and very communicative. I always felt kept in the loop. And the process was speedy.