OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 103 comments received in the last 90 days.
03 April 2025
Brighton Mini, especially George, were exceptional. He guided me through the whole process including financial products that suited my specific needs. He provided all relevant information and had answers to all my questions. He is an asset to Mini.
02 April 2025
I have purchased many cars of many makes over the years and I feel this is the best dealer I have ever dealt with
02 April 2025
Great customer service
02 April 2025
Josh was easy to deal with and I felt that he was pretty much on the level with me. I don't like this new model of not being able to negotiate on price though, takes some of the fun out of buying a vehicle.
25 March 2025
Purchase was very simple and straight forward. The car is amazing
23 March 2025
Good service
18 March 2025
Excellent service from start to finish. Josh answered all our quries promptly (even on his days off!). Very professional throughout the process.
14 March 2025
Great
12 March 2025
Again the saleman at Brighton Josh Rayment was extremely helpful and friendly and nothing was too much trouble
18 April 2025
The service was excellent but it was expensive
17 April 2025
Convenient times, easy to deal with staff
15 April 2025
They did the service and washed the car.
14 April 2025
The complimentary valet was not great and also you said you would remove the two metal fixtures on my front seat and you didn't
13 April 2025
No problem, quick service, well informed throughout process
13 April 2025
Professional
12 April 2025
Friendly staff, like the videos
09 April 2025
Had to make our own coffee!
07 April 2025
5 * Great customer service from Shydon. He went above and beyond to accommodate my MOT at the last minute.
05 April 2025
Proficient, friendly and professional
21 April 2025
George Cornwell was brilliant